Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Taranga Digital Marketing Agency Private Limited (doing business as TDMA, "we," "us," or "our"). By accessing or using our website at taranga.tech or any of our services, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our Services immediately. We reserve the right to refuse service to anyone at our sole discretion.

These Terms apply to all visitors, users, clients, and others who access or use our Services. By engaging TDMA for any services, you represent that you are at least 18 years of age and have the legal authority to enter into this agreement.

Our Services

TDMA provides a range of digital marketing and business services, including but not limited to:

• Digital Marketing & Advertising: SEO, paid media, social media marketing, content marketing, and email campaigns.
• Technology & Website Services: Website design, development, maintenance, and digital infrastructure.
• Creative & Design Services: Branding, graphic design, video production, and creative direction.
• Business Consultancy & E-Commerce: Growth strategy, market analysis, and e-commerce setup and optimization.

The specific scope, deliverables, timelines, and fees for any engagement will be detailed in a separate Statement of Work (SOW) or Service Agreement signed by both parties. In the event of conflict between these Terms and a signed SOW, the SOW shall prevail.

We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of Services.

Intellectual Property

Unless otherwise agreed in writing, all content on our website and all deliverables created by TDMA — including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software — are the property of Taranga Digital Marketing Agency Private Limited and are protected by Indian and international intellectual property laws.

Your Content

When you provide us with content, data, logos, brand assets, or other materials for the purpose of delivering our services, you grant TDMA a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, and display such materials solely for the purpose of performing our obligations under your engagement.

Deliverable Ownership

Upon full payment of all outstanding fees, and unless otherwise stated in your SOW, final deliverables created specifically for you become your property. Underlying tools, frameworks, methodologies, templates, and pre-existing TDMA assets used in their creation remain the exclusive property of TDMA.

Portfolio Rights

TDMA reserves the right to feature your project or brand name in our portfolio, case studies, and marketing materials unless you expressly request otherwise in writing prior to project completion.

User Conduct

By using our Services, you agree that you will not:

• Use our Services for any unlawful purpose or in violation of any applicable laws or regulations
• Reproduce, duplicate, copy, sell, or exploit any portion of our Services without our express written permission
• Transmit any unsolicited or unauthorised advertising, spam, or promotional material
• Attempt to gain unauthorised access to our systems, servers, or networks
• Interfere with or disrupt the integrity or performance of our Services
• Upload or transmit viruses, malware, or any other malicious code
• Collect or harvest any personally identifiable information from our Services
• Impersonate TDMA, its employees, or any other person or entity
• Engage in conduct that restricts or inhibits anyone's use or enjoyment of our Services

We reserve the right to terminate your access for violation of these conduct requirements, without notice and at our sole discretion.

Payments & Fees

Payment terms are governed by your signed SOW or Service Agreement. In the absence of a specific agreement, the following default terms apply:

Invoicing & Payment

• Invoices are due within 14 days of the invoice date unless otherwise agreed.
• A non-refundable advance payment of 50% of the project fee is required before work begins on most projects.
• Payment may be made by bank transfer, UPI, or other methods specified in your agreement.

Late Payments

• Invoices not paid within 14 days may incur a late fee of 1.5% per month on the outstanding balance.
• TDMA reserves the right to pause or suspend work on your project until outstanding payments are settled.

Refunds

• Advance payments are non-refundable once work has commenced.
• Refund requests for completed work will be considered on a case-by-case basis at TDMA's sole discretion.
• No refunds are issued for third-party costs (ad spend, platform fees, software licences) already incurred on your behalf.

Taxes

All fees are exclusive of applicable taxes (including GST). You are responsible for any taxes applicable to your purchase under Indian law or the laws of your jurisdiction.

Termination

Either party may terminate an engagement by providing 30 days' written notice to the other party, unless otherwise specified in the applicable SOW.

TDMA may terminate or suspend your access to our Services immediately, without prior notice or liability, if you:

• Breach any provision of these Terms
• Fail to pay any amounts due under your engagement
• Engage in conduct that we determine, in our sole discretion, is harmful to TDMA or other users

Upon termination, your right to use our Services ceases immediately. All outstanding fees for work performed up to the termination date remain due and payable. Deliverables completed and paid for prior to termination will be transferred to you; work in progress may be subject to a partial payment for work completed.

Disclaimers

Our Services are provided on an "as is" and "as available" basis without any warranties, express or implied. To the fullest extent permitted by applicable law, TDMA disclaims all warranties, including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that our Services will meet your requirements or achieve specific business results
• Any warranty that our Services will be uninterrupted, timely, secure, or error-free

Digital marketing results are inherently variable and depend on many factors outside our control, including platform algorithm changes, market conditions, and competition. TDMA does not guarantee specific rankings, traffic volumes, conversion rates, or revenue outcomes from any marketing campaign or service.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TDMA, its directors, employees, contractors, agents, or affiliates be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, goodwill, or business opportunities
• Any damages arising from your use of or inability to use our Services
• Any third-party conduct or content encountered through our Services

Our total cumulative liability to you for any claims arising from or relating to these Terms or our Services shall not exceed the total fees paid by you to TDMA in the three (3) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless TDMA, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms
• Your use of our Services in a manner not authorised by these Terms
• Any content or materials you provide to TDMA that infringe any third-party intellectual property, privacy, or other rights
• Your violation of any applicable law or regulation

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Gujarat, India, without regard to conflict of law principles.

Dispute Resolution

In the event of any dispute arising from these Terms or our Services, the parties shall first attempt to resolve it through good-faith negotiation. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration in Ahmedabad, Gujarat, under the Arbitration and Conciliation Act, 1996.

Notwithstanding the above, either party may seek emergency injunctive relief in the courts of Ahmedabad, Gujarat, to prevent irreparable harm pending arbitration.

By using our Services, you consent to the exclusive jurisdiction and venue of the courts in Ahmedabad, Gujarat for any matters not subject to arbitration.

Changes to These Terms

We reserve the right to modify these Terms at any time. The most current version will always be posted at taranga.tech/terms-of-service with the "Last Updated" date revised accordingly.

For material changes, we will make reasonable efforts to notify active clients by email or through a notice on our website. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

Contact Us

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